Next: Remove all your personal information by completely erasing the Mac's internal storage. Select "Delete from Mac" when it appears. System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".If you enabled FileVault, disable it in System Preferences > Security & Privacy.Refer to What to do before selling or giving away your Mac To correctly sell or transfer ownership of a Mac, even to someone in your family, you should follow these instructions.ĭisregard anything you are unable to accomplish. The proper way to transfer ownership of iWork would have required giving you its original installation media (discs). Since having used MacKeeper your Mac is likely to be messed up beyond hope, so you might as well do that now. The only way to transfer ownership is to follow Apple's instructions, linked below. It's probably small comfort, or none, but the seller didn't do you any favors by selling you a Mac in that condition. Sophos can't do anything beneficial either. If you wanted to slow your older iMac down further, running an anti-virus tool is a certain way to do so. You do not need any anti-virus running on your Mac as it already provides this (hidden) protection, in addition to other security measures. The Lion and Mountain Lion purchases provide a redemption code that you can use from the OS X App Store to download the OS X installer. If it shipped with Snow Leopard (10.6), you may have the original installation disks from which to reinstall, and then perform software updates to 10.6.8. You cannot install a version of OS X older than what shipped originally on your iMac. Snow Leopard, Lion, and Mountain Lion are availabe for $20USD. If you never downloaded from the OS X App Store, the version of OS X presently running on your iMac, you will have to purchase it from the Apple Online Store. Since you do not know what specifically it has tampered with, it is sound wisdom to reinstall OS X. īy running MacKeeper, you have just set the stage to reinstall your operating system, as it does many detrimental things to System and User files. If you are running a version of OS X between OS X 10.6.8 and 10.7.4, you will need the Apple iWork 9.1 updater. If you want a fully functional iWork '09, you will need to purchase it at Amazon, and then if you are running OS X 10.7.5 or later, update it with the Apple iWork 9.3 updater. What do I do now? Is there some way to find the serial number since my iWork software was installed by the seller and there is no disc? Or is there something else I can do?Īn iWork '09 trial is useless because Apple no longer sells it, and there are no activation servers to receive any license info. If that's the case, the iWork 09 update wouldn't have downloaded successfully (there had to be intact software to update or it wouldn't have updated). It did not download fully, so I cannot uninstall it since it just did a minor/partial "cleaning" and I think it corrupted my iWork software. What I've tried: I downloaded the most recent update possible successfully (no error message) so I'm thinking it restored my iWork program - NOPE, same error message appears. Then a screen pops up with buy or try and asks for a serial number. Click Learn More to purchase iWork'09 or activate the 30-day trial. Problem: Now when I try to work in Pages, I get this error message: You can't save, print or export documents until the iWork 09 30-day trial has been activated. Last week the iMac started running slow so I installed a virus protection (Sophos), cleared my Cache & Browser History and downloaded a supposedly free MacKeeper - but MacKeeper wasn't free without purchasing stuff, so it "corrected" 500+ things and said it had 1200+ left to do if I bought the program. The hardware limits my updating, so I can't do Yosemite, but that's not a big deal for me. History: 2 years ago I bought a vintage iMac that came with iWork 09.
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